Sea of Diamonds

2.0 star rating Rating - based on 2 reviews & complaints
 
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Sea of Diamonds Categories
Jewelry Sales, Repair & Appraisal
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/23/2011
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Review 5/23/2011
GARBAGE! Don't do it! They send out defective products and when you call, they are rude! Fred H has no customer service skills and has the nerve to be the manager. I ordered 1.5 carat black diamond earrings for my fiancées 45th bday. I had a hard... Read More »
 
 
Business's response - by Sea of Diamondson 5/26/2011
When customer placed the order she was advised item was not in stock, but could be drop shipped by our supplier. Since she was in rush to receive the earrings we had our supplier ship directly to customer. Unfortunately there was a tiny flaw on on... Read More »
 
Review Posted 3/24/2011
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Review 3/24/2011
When I purchased two wedding bands I did so in confidence after reading the Sea of Diamonds "no questions asked" return policy. I followed instructions and returned the items as they were not to my liking. The items were returned the same day with... Read More »
 
 
Business's response - by Sea of Diamondson 5/26/2011
We apologize for the experiance, however item was marked as "Exchange" when RMA was issued. Therefore credit was issued to the account, but refund was not issued to the card. There was no dispute opened by the bank, we had a call from the bank off... Read More »
 
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Additional Business Information
Hours   Phone   (213) 226-0150 Address   631 South Olive Street Suite 660
Los Angeles, CA 90014
Website   http://www.seaofdiamonds.com Email  
Contact   Fred F. Mahian Other  
 
 
 
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