|
Business's response - by Sea of Diamondson 5/26/2011
|
|
We apologize for the experiance, however item was marked as "Exchange" when RMA was issued. Therefore credit was issued to the account, but refund was not issued to the card. There was no dispute opened by the bank, we had a call from the bank officer requesting the refund for the customer. We explained the situation and advised refund will be issued in few days. Refund in full was issued on 3/23/11, one day before customer's review! It takes 24-48 hours before banks post the refund on customers credit card.
|