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Review 5/19/2011
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This company has bad business ethics. I had unauthorized charges on my account. I called them immediately, they wanted me to contact the business that made the charges. I did. I submitted my receipts to show what I was supposed to pay, what was actually charged, a recall stating everyone (dates/times) I spoke to, and the claim papers themself. After going through this same exact process three times ( I sent the exact paper work 3 times) the company advised they will be issuing a refund in one month. Funny that a company can charge your card in 2 seconds but it takes a month to get money back? As the month started closing in, I called Global Cash Card to see what the status was. Global informed me, the company who charged my card sent them a receipt showing the exact charge. This is where I had a huge problem.The business was a hotel. And I just so happened to have to live in this hotel for over a month. The hotel was very aware of who was in that room,and even called me one night (while I was at the pool) to let me know my dog was barking. They knew how to get in touch with me and yet the business decided on their own accord to charge me what they wanted 2 weeks after I left the hotel. I again faxed this receipt to Global cash card. In the end I never saw my money back. I dealt with several unprofessional employees including Fabi Cardenas who tried yelling at me on several occasions, who also tried telling me I was the liar. My list can go on and on. Overall, I would not recommend doing business with this company. Your money is safer in your wallet,even while you walk down an alley way at 10PM.
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