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Nightmare scammers
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This is a no star review. Wish I could give negative stars. The review shows 3 stars because my browser won't change the number of stars given - defaults to 3 stars. I wish I could convey to you what a horrible outfit this is, but words just can't describe
them. I contracted with a moving company called Liberty Moving Group in NJ, to move my belongings to Los Angeles, and was assured by them that they didn't subcontract out to other movers, but they did, and to this outfit. USA Relocation arrived a day later
than they said they would. The mouth piece for this sham outfit entered my apartment, and without so much as a hello, announced that I had a problem. "The contract says your first 75 feet are included in the cost, but you have 500 feet. We need another 500.00
to deliver." Shocked, I told him that there was no possible way the distance from the elevator to my apartment door was 500 feet, as that is 1/2 the length of a football field. I measured the distance myself, and guess what? It was 75 feet. My son in law did
the same, it the distance was 75 feet. The mouth piece, with the heavily accented English, "Israeli," he announced, refused to walk the hall with my son in law, to jointly measure the hallway. He then began protesting that I didn't have a postal money order
for him, or cash, but instead a Chase Bank MO. I called "Zacky, " Liberty Moving Group in NJ to tell him what was happening, and Zacky said, "I'll take the money order, if you give him the receipt." What? It dawned on me that these people weren't dealing with
me as if we were in the USA, but instead, as if we were in some no holds barred, cheat as much as you can, country, where everything is dependent on bribes, extortion, and kickbacks. I agreed to give him the receipt, but I would keep a copy. I then asked mouth
piece, if everything was ok and settled, regarding the method of payment, and the distance. This infuriated mouthpiece, who began throwing my belongings back on the truck, and drove away, after telling me he was just moving the truck up the street a bit. I
then called Liberty Moving Group, and was told by the heavily accented Zacky, "You should have just given him the money, and been done with it. You made it hard on yourself." Give him the extra money for what? That's just not the way business is done here.
Extortion isn't ethical, legal, or right. I called mouthpiece again, actually he said his name is Charley, and asked about my belongings. "Oh, so you finally call me huh?," he said. "I will bring your things to you for 500.00." Obviously enraged that he was
foiled in his attempt to charge extra for walking distance, he took my things, and then tried to charge me to redeliver them. Uggh!!!! We had to call the police, travel to Van Nuys, a long distance by LA standards, and rent a U-Haul, in order to retrieve my
belongings, then hire other workers to move my belonging into my apartment. Zacky's advice was to "got get some Spanish guys to move your things." When I went to retrieve my things, every glass item had been smashed, a brass lampshade was lying in front of
their building, uncovered and smashed up, and a leg was broken off of an antique French wing chair. I never, ever, ever would have hired these clowns, having now experienced them, and read their reviews. They are crooks, scammers, and thieves. Stay as far
away as you possible can.
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