Laura G.'s review of Ship Shape Pest Control

Ship Shape Pest Control

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Customer Reviews & Ratings
Complaint Posted 6/19/2012
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Hate to say - but do not use this company.
The office staff are the most friendlist people around. With that said it is with great regret that I need to say - do not use this company. I purchased a home after they had come out to treat and said there was no more termites. After the fifth request to come out and take care of the termite problem, I have thrown in the towel, and am trying a new company. Hopefully, the termites will have not taken over before the new compay has given it a shot.
 
 
Business's response - by Larry K.on 12/5/2013
On behalf of the company I would like to apologize for not being able to satisfy your needs. It is hard to respond with any specifics since you do not provide a name or address. Generally, we solve most problems the first time, however occasionally some jobs prove much more difficult than others. This the reason any reputable company will provide you with a warranty. Our warranties are for a full year and are renewable every year for lifetime, so once we undertake a job, we guarantee we will solve the problem. The fewer trips we make to the home to successfully resolve the issue the more profitable it is for us and the more convenient it is for our customer, so naturally we do our best to solve problems quickly and efficiently. Though you state you have switched services, we will be more than happy to come back and help you with this problem. Should you decide to call please ask for Larry. Thank you.
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 5:00pm
Appointments accepted
Phone   (954) 429-9906 Address   4624 N. Powerline Road
Pompano Beach, FL 33073
Website   http://www.shipshapepestcontrol.com Email   bugthug1@aol.com
Contact   Larry Kravitsky Other  
 
 
 
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