Juan R.'s review of Sea Breeze Dental

Sea Breeze Dental

         
Customer Reviews & Ratings
Complaint Posted 2/25/2011
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Review 2/25/2011
Sea Breeze dental proved to be nothing but dishonest.
Our original quote for braces was right around $2800. This was supposed to include everything. We paid the entire amount and finally reached the point where top braces and spacers were installed. Sea Breeze then started asking for more money. Before paying off the $2800 my daughters mom and I asked over and over again if the $2800 would be the total amount. We were told yes and were never given any indication that we would owe more. We have the original quote in writing for $2800 and put down a $400 payment to start.
They are now requesting more money, will not discuss what for or how much and have not returned any of our calls or emails. Sometime in December of 2011 (our last appointment) they told us they would be in contact to discuss the additional charges. No one has ever called. I called them about 2 weeks ago (it is now 2/25/2011), they told me they would have someone call me, and once again never did call. I even emailed their head office/owner, and once again, no email or call was returned.
We have filed a BBB complaint (our complaint was for $2400 and should have been for $2800) and it has now been more than 10 days and they have not responded to our BBB complaint. Our next move will be the AG of California and we are also considering legal action.
My daughter hasnt seem someone in almost 2 months and she is now left with braces with rotting rubber bands and spacers that have fallen out. Sea Breeze doesnt care.
Beware doing business w/Sea Breeze. Our experience has been anything but pleasant.
 
 
 
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Additional Business Information
Hours   Phone   (818) 991-9852 Address   29525 Canwood St. Suite 200
Agoura Hills, CA 91301
Website   http://www.zakdental.com Email   sonya.zakdental@gmail.com
Contact   Sonya Zak Other  
 
 
 
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