Christine B.'s review of Schumacher Cargo Logistics

Schumacher Cargo Logistics

         
Customer Reviews & Ratings
Review Posted 12/7/2016
. 1
. 0
Vintage Car Delivery
Had Heard all the disaster stories, so didn't want the same to happen to the vehicle we purchased from Wellington Florida USA. Seller was very helpful with documentation. Schumacher organised everything from Door to Port. I paid a great deal for the vehicle so I wanted it delivered to Melbourne Australia in one piece. Photos when it was picked up from the seller - covered transport to California. Vehicle prepared for the trip. Degassed, Fuel, Battery, fumigation etc. Didn't send the vehicle until we had all paperwork and vehicle importation acceptance. Photos as they were loading into container. Please Note: I asked for this to happen. I wanted to know if anything did happen to the vehicle, when it happened. So I could get compensation from the insurer because we would need proof of liability. And it doesn't necessarily mean it is Schumacher's fault. Shit Happens! You need to be prepared. Anyway, Made sure the container was on a direct ship, paid a little bit extra, otherwise it would be bouncing from port to port in Asia. Ship arrived, customs chose our container as one they wanted to x-ray. Also got slugged with Luxury Tax, with the exchange rate just tipping it over the line. Them's the breaks. Delayed around 4 days. But didn't cost anything extra. Freightnet ViC did the customs clearance etc, Finally released to de-stuffing depot. Great people at Irvine Moving really helpful and great with car, didn't realise that they are also Customs Brokers. Photos all the way. Great to have the car at home. Now for the driving experience. Thanks Schumacher for your help. As stated above, it is many who make this happen. With all correspondence I try to cc as many people as I can, that way if someone is sick etc, there is someone else to pick up the pieces and no excuses as to not getting the message. Never assume, that things will just happen, if they do that is wonderful, but most of the time you need to be on top of things. This message is for all those people who want to send stuff overseas. You need to expedite your own orders. You need to be informed. Communication, Communication, Communication. You are a long way from where the "action" is, so you need to make sure that there is some action. Happy Shipping.
 
 
 
Was this review helpful? (2)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday-Friday 8-5 Phone   Address   550 W 135th St
Gardena, CA 90248
Website   https://www.schumachercargo.com Email   emarketing@sclusa.com
Contact   Damien Shields Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.