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Review 5/29/2009
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HORRIBLE!!! Do not move with them. They do not hold true to their word. They do not call when they say they will, all pickup and delivery dates were postponed due to "mechanical issues" with the truck. The owner was rude when asked for a discount since the delivery date and the pickup date were postponed by a day each. Also, I had to forfeit an airplane ticket since my travel plans had to be cancelled due to having to wait on them, which they were aware of. The owner finally calls back after another nicer employee bargained on my behalf for a refund of only $65.00 out of $1698. The owner/operations manager (who is in charge of all moving) then hung up the phone on me, when I was patient, polite and only trying to find out information. I was told that they would call me on the morning my travel plans would occur to update me on the truck situation and delivery, was not called. I had to call again to find out that all managers were in temple due to a Jewish holiday and only one of them would know where my stuff was even located. So not only was I inconvenienced twice due to "mechanical problems", I was lied to about delivery dates/calls and my business plans were stopped due to personal/religious reasons. I respect the fact that they needed to go to temple, but business should not have been stopped for me due to that, and even if that was the case I should have been told in advance that they would not be in office and unable to personally attend to my affairs. I will be seeking legal action!!!
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