Cam H.'s review of PENSRUS

PENSRUS

         
Customer Reviews & Ratings
Review Posted 12/10/2010
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Review 12/10/2010
I would like to say how happy I am that I have been doing business with these guys. Recently we had what would be considered a huge problem with an existing order. The order was on time and the items were correct but functionality was sub par. I addressed Sandy about our issue and without hesitation she handled it immediately. Once I did what Sandy asked me to do for purposes of following protocol she then took charge of the situation. Within maybe 48 hours I already had a new proof of the item and the following Monday my order was reshipped. These guys are someone I will continue to do business with for a very long time simply for the customer service. We all know how hard that is to find these days. I might add that this was handled with no questions asked or hesitation.
 
 
 
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Additional Business Information
Hours   M-F 6 AM - 8 PM ET Phone   (800) 736-7787 Address   P.O. Box P.O. Box 090219
Staten Island, NY 10309
Website   http://www.pensrus.com Email   info@pensrus.com
Contact   New Contact Other  
 
 
 
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