Robin K.'s review of Men's Usa, Inc.

Men's Usa, Inc.

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Customer Reviews & Ratings
Complaint Posted 11/1/2011
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Review 11/1/2011
BEWARE!!! DO NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY!! I ordered my sons suit in a size 10 and received size 12 pants when I contacted the company they lied three consecutive times that the correct size was being shipped and insulted me for complaining. I ended up having to just get the pants altered!! Father & Son suits did not match they had different colored buttons and jacket styles. The grooms mens suits buttons did not match the original father and second adult suit we ordered!! They were condescending on the phone and rude and went as far as hanging up on me!! They will place you on never ending holds and call you names if you confront them on their errors.. Definitely not a company with integrity or one that will uphold any of its "promises". So for my wedding I had 2 adult suits with darker than suit brown buttons, one boys suit with the wrong size pants and coordinated tan suit color buttons, and two adult suits with tan suit colored buttons.. Definitely not worth it!!! What's worse is that it could of been fixed so simply.. Send the right size pants and some replacements buttons and a small refund to compensate for the re-buttoning of the two suits.
 
 
 
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Additional Business Information
Hours   Phone   (888) 784-8872 Address   1246 Westwood Blvd.
Los Angeles, CA 90024
Website   http://www.mensusa.com Email   mensusa@yahoo.com
Contact   Fazio Anderson Other  
 
 
 
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