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Horrible service, mediocre training
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I signed up for personal training services and was told that my simple goals were easily achievable within a year, only to have trainers wander off to chat, not have a plan before I arrived, new trainers every few weeks so that I have to start over again and again, etc. Then, when I complain to the corporate level to see about getting refunds for my time and money, I'm told that as long as there is a trainer at all, whether we work on anything or not, then LA Fitness feels it has met its contractual obligations. So, even though I have had to start over with a new trainer every month or so (12 trainers in as many months, with the first week being "hi, how are, what are your goals, let's try out some simple exercises, etc," LA Fitness is providing me "personal training." Save yourself time, money, and frustration and hire a personal trainer on your own and leave LA Fitness trainers out of the equation. I would never recommend them for training services for any reason whatsoever.
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