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Strongly Recommend!!!
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Joann just helped me finished refinance. I contacted Joann on Nov 3rd for the first time and we submitted the loan application on Nov 9th. The record date/ lender funded on Nov 30th. I received the final settlement on Dec 3rd. Throughout the Thanksgiving holiday, the whole process was fast, organized, and highly efficient. Everything ran clearly and smoothly. Joann was very experienced and professional. She was very quick to respond, watched the rate closely, and locked the rate as low as possible. She followed up the case with lender and Escrow company and made sure everything was running according to the timeframe. She kept me updated in every step. It was not a surprise that she gave me a good rate and ran a precise timeframe. Recommend!!!
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