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Review 4/19/2011
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A very negative experience with this company!
InMotion is absolutely one of the worst companies I have ever dealt with. They failed to do their job by NOT registering my domain name even after I completed the necessary steps on my end to transfer from my former hosting company.
Because of InMotion’s incompetence, my domain name has gone into a “redemption period” AND a “pending delete status.”
THIS MEANS THAT I AM LIABLE TO ACTUALLY LOOSE MY DOMAIN NAME!
BUYERS BEWARE! THESE GUYS ARE NOTHING MORE THAN SLICK BUSINESS PEOPLE WITH ZERO CARE FOR THEIR CLIENTS!
I highly recommend calling your perspective hosting provider and getting a feel for how they communicate to you before you make an investment with them. __________
Today I edit this review to add that my problem went all the way to the upper support staff, a manager by the name of Charles, who assured me that he would do his best to take care of my situation and call me back within a few hours. I never received a call or an email back from him! I even called back the next day and left two messages on his personal voice mail. Nothing back. I will have to end up paying around $175.00 to get my domain name out of "redemption status" before it becomes public domain! __________
I know there are many positive reviews here regarding this company... I WOULD NOT DOUBT AT ALL IF MANY OF THE POSITIVE REVIEWS SEEN HERE WERE WRITTEN BY THE STAFF AT InMotion Hosting. __________
Completely and totally the wrong kind of company to do business with!
Sincerely,
Craig
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