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Review 5/4/2010
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Ok, so I decided to create a Trustlink account to specifically write a review for Gem Dynasty. Why? Because I don't think I could have had a better experience buying a ring anywhere else in Downtown Los Angeles, and I think you should buy your diamond engagement ring there too.
I worked primarily with Frank, who did NOT make me feel like he was ever trying to sell me anything more than what I needed. He was patient, informative, and accommodating to my schedule. Above all, he understood exactly what I wanted, and helped to turn the vision in my head into the perfect ring. These were obviously people who knew what they were doing.
See, this isn't your typical jeweler you find at the mall with salespeople who are constantly breathing down your neck while you look through glass cases at ridiculous settings. This is a REAL jeweler. You get REAL service. There was never a time when I felt I was wasting theirs. All I ever felt was that I was being taken care of from the moment I walked in, until I left.
But here's the thing: I didn't pay a premium for getting premium service from a premium jeweler. Their prices are in line with on line retailers. My setting was entirely custom, designed specifically for my fiance. Number 1 of 1. I paid no more than I would pay at any other jeweler on the row, and WAY less than I would have paid at a Jared,Tiffany's or Robins Bros. from the mall.
Throughout the process I received emails from Frank with updates on the ring and answers to any questions I had. I'm typically a control freak, and creating a ring is a daunting task. The only surprise I had was that when the ring arrived, it looked better than I could have imagined it would.
Now here's where I tell you to save your time and prevent frustration looking for a diamond ring by going to the best jeweler in the city. But I understand this is just one of like 300 5-star reviews you're going to read for this place on the internet. So go ahead and check out the mall first, so you can see what gawdy, overpriced "designer" settings look like. Then make an appointment at Gem Dynasty, and create a REAL ring your fiance will love.
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