James P.'s review of Garry Vacuum

Garry Vacuum

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Complaint Posted 6/24/2011
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Review 6/24/2011
Garry Vac is a ripoff - do no buy one!!!!!! The lieftime replacement guarantee is a sham - they never send it - but charge your credit card $50 for S/H. Their customer service is located in Asia and they tell you that they have no way of tracking the replacement vac. They give you an USPS tracking number - when you try to track with it - it tells you there's no record. They supposedly sent me a replacement vac three times - and I've never received any of them. They tell you that you have to return the original nonworking vac within 30 days or get charged for the replacement vac - which in my case I have never received. Stay away from that company!!!!!
 
 
 
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Additional Business Information
Hours   Phone   (888) 544-3729 Address   P.O. Box 9169
Van Nuys, CA 91409
Website   http://www.garryvac.com Email   marya@garryvac.com
Contact   Mary Armstrong Other  
 
 
 
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