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Review 7/10/2009
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I have been using First Universal for over 8 months. They have misled me from day 1. I have went thru 4 reps, and each tells me the last rep was replaced because they didn't do their job. I get weekly calls every once in a while. When I started I wanted to get out from under an adjustable rate mortgage to a fixed one. I was told it would take a couple of months. It has now been over 8. I was told that they would not be able to expedite the process while I was making full payments, and was told they couldn't advise against it, but it was not very smart to continue payments. Now after $3200.00 I have had my home put up on the sherriffs auction. When I contacted them they assured me that Countrywide had stopped the forclosure sale, but the sherriff's office told me it had not ever been stopped. These guys are going to cost me my home, and loss of a lot of hardearned cash that they took with no intention of following thru with their end.
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