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Review 11/7/2010
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I was entrusted my business' credit card processing to Merchant Credit Card Processing Services, through Sams Club. To start off, they claimed I would receive the equipment immediately. Somehow they lost track of the equipment and I received it AFTER the main event I needed it for. I signed up for a "seasonal" account. This meant I would keep the equipment for a maximum of 3 months. Two days after receiving the equipment I received a notice from the company stating they could not get in contact with me and that I needed to return the equipment immediately LOL
I immediately contacted the sales rep, he said not to worry, I would receive other request for the return of the equipment and that I should disregard them all. So I did. Prior to the 3 months I get billed to my account over $500 because I had not returned the equipment... go figure. The equipment was returned, they returned my money to the account WOOOO WHOOOOO...
Not over yetttttt... Now, three months later I still contacting them because I'm being billed monthly fees and even a %39.95 yearly fee they claim they charge all accounts as a yearly fee in October... did I mention I only had the account for 3 months? LOL
Customer Service claims that I never closed the account... although my account was seasonal... I returned the equipment... and THEY tell me that I don't pay fees on a seasonal account for the months I don't have or use the services... 3 months later I'm still billed and they claim it's my fault LOL
For those of you that can't believe this... sign up with this company for your business credit card processing and you can join me and the many others!
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