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Review 3/9/2009
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Have had months of documented problems with this company. I have been working for over 6 months trying to close my account and stop the monthly fees being debited from my account even after many written requests to have my account closed.
I wish I had researched this company prior to EVER signing up with them.
There listed complaints as shown on the BBB site of well over 300 is consistent with the way they do business.
This company has surely come to a point that the BBB should look closely at how many issues they are causing.
Just because they do FINALLY refund the funds they took un-authorized should not be an excuse to continue to be rated as favorable.
Customer service does not exist with this company.
I really thought I was lucky to find a local company but even being local they still do not seem to care and it shows in there current status and consistent list of complaints filed against them.
I am rating this company as a result of months of problems and not any single issue.
I am not lashing out against this company but am hoping that they will view each rating as a way to improve there very poor treatment of hard working customers.
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