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Review 1/13/2011
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I purchased two items that ended up being shipped seperatly. I received one of them, but the other according to ups tracking was damaged... the box was empty and they discarder it. I have contacted ecost.com four different times to resolve this matter to no avail. They are not going to work with any body to fix any problem they create.They wanted me to get a LDI numbeer from UPS, so I called UPS and they told me there was no LDI number for this package. While on the phone with them I learned that the claim was denied because of improper packaging.Ecost lied to me every time I called them about this matter.I tried to speak to a supervisor, whom they refered to on the phone everytime i talked to them , but they would'nt let me talk to one. The last time I called them they hung up on me after transfering me back to UPS for a conference call that they did not stay on the line for.(Very Professional). In case any one has had this type problem with them before they should talk to UPS. Because it seems to me like this fly by night company could be sending empty packages thru UPS and billing the general public. Seems to me that the only thing UPS has seen of this item was a torn up package which they threw away. It also seemed odd to me that these 2 items were sent in two different packages, but both shipping charges were attached to the one item that I received, so if a charge back is applied I will not get the shipping cost back. A word of advise, Your wonderful deal will turn out to be one big head ache for you. DO NOT DO BUSINESS WITH THESE PEOPLE. I had to give one star because 0 was not an option.
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