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Review 10/21/2010
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The government should investigate this company. It appears that they fraudulently list backordered items as "IN STOCK" on the website. I found a laptop that is listed as in stock on the company's website. I received the confirmation for the order saying that the item is now BACKORDERED. However, when I search for the exact item on the company's website it stills shows the item as "IN STOCK". How can it be backordered for my order, yet still shows "IN STOCK" on the website! I see that other customers have similar complaints. Is this legal? I have friends in the media that do investigative reporting, think it is time to give them a call, this is outrageous!!!!
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Business's response - by Donovanon 10/22/2010
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Thank you for contacting us. We apologize for the inconvenience this has caused you. We are expecting these in stock in approximately a week. After we receive the inventory, your order will ship. We do not charge your credit card until your order ships. Unfortunately our
inventory had been depleted by the time your order got verified and to our warehouse. You may cancel your order prior to it shipping out. You are a valued customer and we appreciate your business. Please call me if you have any questions at 800-555-3613 ext 4127.
Linda Potter
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