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Quite simply, terrible service. They first decided to put a hold on my PC and then simply cancelled it. They wanted to charge a minimum of $150 for shipping. Their "customer service" was useless. It's too bad, because they offered a sweet computer, and I had kind of fallen in love with it, but there's plenty of other fish in the sea! Don't waste your time, I know I never will again...
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Business's response - by Cyber HDon 11/16/2011
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We apologize for any inconvenience you feel this may have caused. We have credit card protocols that we must follow to protect our consumers and Cyberpower. Unfortunately, as clearly stated at the time of checkout, if your shipping address is different from your billing address, please call your credit card company to add that address to your record. Please note that we will not be responsible for any delay due to the failure of doing this, or due to the time taken by your credit card company for this process. If you have any further concerns or questions, please contact our sales at 800/707-0393.
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