Erica M.'s review of American Mitigation Alliance

American Mitigation Alliance

         
Customer Reviews & Ratings
Review Posted 5/14/2013
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Thank you, thank you, thank you.
My husband and I have never missed a mortgage payment in the 8 years of living at this property and unfortunately my husband was in a motorcycle accident which caused him not to work. After being buried with medical expenses and living off just my income
we were falling behind, so I called my mortgage company to see what we could do and they mentioned that because of our high interest rate we may be able to qualify for a loan modification. Long story short I was assigned a account manager that I submitted
my financials to and was told I would get a call back within 30 days which I never received so I called and called only to be told they never received our paperwork which was sent priority so again and again this went on for over 7 months. I was called by
AMA in Oct and after they reviewed my case I got a call a week later explaining what was going on and what they would do differently so we would be approved. Still having hope in our mortgage company I just wanted to wait and see what was going to happen then
the worst thing that could happen happened, I had a sale date on my property for Dec 20th which we had plans for a Christmas party with family that already had purchased tickets to fly out, nothing was more embarrassing also this was the house my husband and
I planned on retiring in. In a frantic I called AMA in hopes that it wasn't too late to help and so I hired them in mid Nov. Two weeks before my sale date I received a call saying that the sale was postponed then two months later I got a letter from our mortgage
company saying we were approved and with a payment 300 less than what we were paying, March 1st was my first trial payment and now I am in a permanent fixed rate. Yes I've been scammed before and yes you need to be careful who you work with in any industry
but the fact of the matter is for my families future this was the best decision I could of made. Thank you so much again and I hope all of you in a similar situation gets the assistance you deserve. God bless
 
 
 
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Additional Business Information
Hours   9-6pm PST Phone   (323) 214-0070 Address   263 W Olive Ave Suite 353
Burbank, CA 91502
Website   Email   info@americanmitigationalliance.com
Contact   Customer Service Other  
 
 
 
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