Jim K.'s review of Acclaimed Movers And Storage, Inc.

Acclaimed Movers And Storage, Inc.

         
Customer Reviews & Ratings
Complaint Posted 10/11/2011
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Review 10/11/2011
As a business - Acclaimed Movers is motivated by one thing--- Get as much of your money for as little effort as possible. Let me illustrate this. We recently hired Acclaimed Movers for a move North. From the beginning it was clear they wanted to get a deposit as fast as possible. Actually - I am ok with that -- So what do you get for your money? No customer service what so ever. We logged many many phone messages to Jamie our sales person who never returned calls --- even when he said he would. Again - as little effort as possible. The day of the move -- three people show up - one lead man who was actually organized and seemed to take his job seriously. However - one of the people with them was completely stoned on speed. They admitted this and said they would "keep him in the Truck". Buyer beware - Acclaimed plays a shell game with your goods. The "estimated weight" charge is with intent - low balled. This is to force you pay more at the other end to release your furniture and belongings. In doing some research - we found this to be a well known practice. Acclaimed does NOT really take very good care to make you feel at ease during a stressful time. IN fact -- they often scold you and tell you how problematic you are being. My belief is that this happens when you press them for clarification on total cost -- which again is a big secret until you get to the other end. IMHO -- Acclaimed Movers should be investigated for deceptive and unlawful business practice based on the Fair Claims and Settlement Act. DO NOT hire this company if you want a.) piece of mind and b.) clarification on what total costs are.
 
 
Business's response - by Manageron 10/13/2011
Dear Jim: While we can appreciate the creativity that went into your review - it is simply not true. We know this for a fact because we do not provide weight estimates - EVER. Likewise, our professional and friendly staff members do not use drugs, nor do we conduct business in any of the other mannerisms your contrived review describes. You posted this review in other forums and when we asked you to provide proof, you clammed up. We have flagged this review and have no doubt that TrustLink will find it to be fake. Please see our many happy customers' comments elsewhere on this page if you have any doubts.
 
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Additional Business Information
Hours   Monday - Sunday 8:00 a.m. to 5:30 p.m. Phone   (888) 668-3703 Address   12204 Sherman Way
North Hollywood, CA 91605
Website   http://www.acclaimedmovers.com Email   jamie@acclaimedmovers.com
Contact   Jamie Simon Other  
 
 
 
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